Niklo Cab — Delete Your Account

Last updated: 12 November 2026

You can ask us to delete your Niklo Cab account and personal data at any time. Deletion is permanent: your profile, phone/WhatsApp details, driver vehicle details, ride history and chat data linked to your account will be deleted, and you will no longer be able to sign in with that account.

How to request deletion (from inside the app — easiest)

Step 1. Open the Niklo Cab app and sign in.
Step 2. Tap the ⋮ menu (top bar) and choose the red 🗑️ Delete Account button.
Step 3. Confirm. Your account is closed immediately, and your data is deleted 30 days later (like Facebook). If you sign in again within those 30 days, the deletion is cancelled and your account is restored.

How to request deletion (by email)

Step 1. Send an email from the same Google account you used to sign in to Niklo Cab, to support@niklocab.com.
Step 2. Subject: Delete my Niklo Cab account. In the email, write your registered name, your role (passenger or driver), and the city you registered in, if you know it.
Step 3. We verify the request comes from the account owner and reply by email to confirm.
Step 4. After confirmation, we delete your account data. We aim to complete verified deletions within 30 days. Anonymised statistics that cannot identify you may remain.

Fraud prevention

If there is a scam or fraud report against your account, the records needed for that investigation (your identity, and the ride/chat records of the reported dispute) may be kept for fraud prevention and security even after deletion, and your phone number / Google account may be blocked from registering again. Ride and chat records shared with another user may also be kept in anonymised form (without your name or phone number) so the other party keeps their own ride history.

What is deleted

Questions?

Contact: support@niklocab.com  |  Full policy: Privacy Policy  |  Website: https://niklocab.com